1. General Rules (All Products)

  • Refunds may be issued if:
    • The product is defective, damaged, or significantly not as described.
    • The product was not delivered or cannot be accessed (for digital products).
  • Shipping costs are non-refundable for physical products unless the item was sent in error.
  • For exchanges or replacements of physical products, contact us at info@carvincheckreport.com with your order number and issue details.

2. Digital Products / Downloadable Content

This section applies only to products that are delivered digitally, such as PDF guides or downloadable reports.

  1. Immediate Delivery
    • Once your purchase is completed, you will receive a download link for your product.
  2. No Refunds After Download
    • By purchasing a digital product, you consent to immediate delivery and waive your right to a refund once the download link is accessed.
    • This is compliant with EU consumer law for digital content.
  3. Exceptional Refunds
    Refunds may be issued if:
    • The download link fails or cannot be accessed; or
    • The downloaded file is corrupt, damaged, or materially different from the product description.
  4. How to Request a Refund
    • Contact us at info@carvincheckreport.com within 14 days of purchase.
    • Include your order number and details of the issue.
    • Approved refunds will be processed to the original payment method within 14 days.

3. Contact Information

Questions about refunds, returns, or downloads:
Email: info@carvincheckreport.com